The Market Organization
a compelling way to think about organizations

Vision, transformation, and organizational strategy
how to develop your transformation road-map

"This web site is a real wealth of information. Thank you for providing such an excellent resource."

Pat Beach Director of IT, SRC Inc.

Organizational structure
the organization chart and cross-boundary workflows

The "internal economy": market-based resource-governance processes
budgeting, demand management, resource-governance processes, cost management

Culture
rapid change based on a behavioral (not values) approach

Metrics and rewards
performance metrics, rewards (consequences), benchmarks, and dashboards

Decentralization, shared services
the tension between decentralization versus shared services

"Dean writes small books with big ideas."

Loren G. Carlson Chairman, CEO Roundtable

Outsourcing, cloud
the best way to utilize vendors without giving up control

Business planning, innovation
business strategy (as distinct from organizational strategy)

Governance and oversight, committees, compliance
challenging conventional wisdom and suggesting an empowered approach

Strategic value of IT
what the 'strategic value of IT' really means, what it takes to build clients' perception of IT's value

"Dean, thank you for making these resources available! I'm amazed at the library you made available for free. It's now bookmarked."

Alan Payne Navy Federal Credit Union

Agility, project management, ERP
teamwork, the project-management office (PMO), and managing mega-projects like ERP implementations

Best practices, ITIL, Lean+Six Sigma
the appropriate use of these external bodies of knowledge

Leadership
opportunities to develop your career

Abstracts Free white papers

Books Speech abstracts

NDMA coaching/consulting services

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