Executive summary: The business-within-a-business paradigm
every group on the organization chart is an entrepreneurship serving internal and external customers

Executive summary: The Golden Rule (empowerment): authorities = accountabilities
overview of this fundamental tenet of organizational design

Video: How Organizations Should Work
45-minute keynote

Audio: How Organizations Should Work
45-minute keynote

Video: How Organizations Should Work
10-minute overview, no slides

Video: How Organizations Should Work
10-minute overview, no slides, Spanish subtitles

Audio: How Organizations Should Work
10-minute overview

Video: Dean Meyer Teaches the Business-within-a-business Paradigm to Founder/CEO Entrepreneurs
30-minute slide presentation

Video interview: How Organizations Should Work
by Suzie Lewis, Transform for Value, for those who study organizational design (47 minutes)

Audio interview: The Language of Internal Entrepreneurs (37 minutes)
by John Scott Lawton, "English, you know..."

Use case: Infinite scalability
how to design an organization that can scale without limits, from venture to multi-national

Use case: Organizational agility
agility is not an engineering method!

Use case: Governance
you have two alternatives: human oversight, or systemic checks and balances

Use case: Employer of Choice
why it's great to work in a business-within-a-business organization

"Standing ovation! Internal entrepreneurship blows away bureaucracy. Teamwork obviates silos. Internal value-chains build alignment so much better than top-down plans and cascading objectives. You don't need to pick your poison -- innovation versus efficiency, empowerment versus control -- you can have your cake and eat it too. You won't believe what's possible in organizations."

Fred Dewey, serial startup and turnaround CEO

Use case: The proper roles of committees
a straightforward policy can avoid burying yourself under committee bureaucracy

Role analysis: Committees versus project teams
never form a committee to deliver a project

Provocative essay: User, partner, customer, client
What's in a name? Lots, including the key to customer focus, teamwork, and effective working relationships!

Provocative essay: Partners in the business
be careful how you define the word "partner"

Article: Corporate Training is a Business Within a Business
Training Industry Magazine, Nov/Dec 2017

Interview: How IT Leaders Can Better Relate to the Business
author and consultant Dean Meyer says better communication with the business depends on communicating, and managing your department, like a business

Reference: The Challenge of Chaos
classic article by Daft and Lengel that contrasts a systems approach such as the Market Organization with reductionist thinking like hierarchical command-and-control and engineered processes

Reference: Russell Ackoff on Systems Thinking in Organizations
classic 1994 presentation by renowned systems scientist, Russell Ackoff on why quality and continuous improvement programs often fail, the need for vision and "discontinuous improvement," and the fundamental importance of systems thinking

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