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Free Library: Strategic Value of IT
case studies, videos, audios, and essays on what the 'strategic value of IT' really means, what it takes to build clients' perception of IT's value
Analysis: Staircase of the strategic value of technologies
the levels of strategic value of technologies
Analysis: Staircase of the Strategic Value of Technologies
Provocative essay: Perception of value
do clients understand the value of what they get for their money?
Provocative Essay: Perception of Value
Provocative essay: Do we need an IT department?
in the era of software-as-a-service and retail IT, what's the role of a central IT department?
Provocative Essay: Do We Need an IT Department?
Story: The Necessary Evil (May 2002)
Too busy keeping things running to focus on strategic challenges.
Role analysis: Business Relationship Managers
relationship managers are an essential element of a healthy IT function; but all too often, they fail to achieve their potential and create a new set of problems
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