Free Library: Best Practices, ITIL, Lean+Six Sigma

The business-within-a-business paradigm The Golden Rule of organizational design Detailed vision of the end-state organization The concept of organizational strategy Five organizational systems Structure and cross-boundary teamwork Investment-based budgeting, resource-governance Culture Abstracts of all topics Index of topics

Innovation Organizational agility Digital business Shared-services versus decentralization Merger/acquisition integration,
shared-services consolidations Multi-product,
multi-geography,
maximum synergies Scalability The founder bottleneck Job entry strategy Governance The proper roles of committees ALL

Executive coaching Organizational strategy, transformation Organizational structure, teamwork Resource-governance processes

Abstracts Free library Books Services: coaching, consulting Speech abstracts Index of topics

NDMA consulting approach Dean Meyer's biography Professional fees Press / conference hosts

Free Library: Best Practices, ITIL, Lean+Six Sigma

case studies, videos and articles (white papers) on the appropriate use of these external bodies of knowledge

Provocative essay: best practices
imitating others may actually do more harm than good

Provocative Essay: Best Practices

Executive summary: ITIL implementation
how to avoid the pitfalls in implementing best practices in service management

Executive Summary: ITIL Implementation

Provocative essay: Lean + Six Sigma
process-improvement methods that had best know their place

Provocative Essay: Lean + Six Sigma

Essay: ITIL: Demand Forecasting and Service-based Funding
demand management, service costing, and investment-based budgeting as a single integrated process.
with Troy duMoulin, VP of research, innovation, and product development, Pink Elephant

IT Service Management (ITIL) and internal market economics

Abstracts

Free library

Books

Speech abstracts

NDMA coaching/consulting services

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