• Avoid the 12 fatal errors that undermine so many Business Relationship Management functions.

• Avoid internal conflicts by clearly defining the boundary between Business Relationship Managers and their peers in the organization.

• Add more value by understanding the entire range of their services, and the methods and competencies required for each.

• Deliver value quickly by working out a plan to roll out their services in the right sequence.

Abstracts Free library

Books Speech abstracts

NDMA coaching/consulting services

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