Sometimes "best practices" are nothing more than where the lemmings went yesterday. Robert is a fictional CIO (a compendium of real-life CIOs) who followed all the common practices in financial management and governance. And at every turn, his sincere efforts back-fired, creating more problems than solutions.

Laugh or cry, this story will hit home. It illustrates mistakes to be avoided, and suggests critical thinking about "best practices" and open-mindedness about new approaches. It lifts you out of the weeds, inducing a more strategic approach to financial-management systems and processes.

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