ITIL and financial management....

White paper: Demand Forecasting and Service-based Funding
catalogs, demand management, service costing, and investment-based budgeting as a single integrated process.
with Troy DuMoulin, VP of research, innovation, and product development, Pink Elephant

"Dean probably has the best knowledge and depth in the area of financial management for IT services."

Troy DuMoulin VP of Research, Pink Elephant

Podcast: How To Get The Money You Need For IT
every service owner is an internal entrepreneur who needs a catalog, demand management, service costing, and investment-based budgeting.
Practitioner Radio with Troy DuMoulin and George Spalding, VPs, Pink Elephant (32 min)

Column: IT Financial Management and the Service Lifecycle
how the pieces of the puzzle come together.
The Forum, itSMF e-newsletter, January 10, 2008; with Nick Schneider

Essay: Service-based Costing
a concept from ITIL could make a huge difference this budget cycle.