Chargebacks, show-backs, allocations....
White paper: Chargebacks
if you go in with the wrong objectives in mind, chargebacks become an administrative nightmare and may induce a client backlash.
<A HREF="fc-716.htm">FullCost: Column -- Chargebacks
White paper: Allocations
how to turn a controversial nuisance into a powerful governance process.
<A HREF="fc-766.htm">FullCost: Column -- Allocations
White paper: "Show-backs"
the limitations and risks of show-backs.
<A HREF="fc-5829.htm">FullCost: The Limitations of "Show-backs"
Challenge-solution pair: Allocations
White paper: The Limitations of Show-backs
Story: Chargebacks Are Killing Us (July 2006)
How implementing chargebacks can make things worse if you don't have the right tools and methods.
