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100-word version....Service costing, activity-based budgeting, portfolio management, strategic alignment, asset management, expense management, service management, performance management, total cost of ownership, compliance, chargebacks, benchmarking.... All these buzzwords represent important financial management processes; but implementing them in the wrong order is likely to lead to disappointing results. This session reveals the big picture — a bird's eye view that suggests what must come before what (the interdependencies), where the big payoffs are (pressure points), and how each of these pieces of the puzzle must be designed to fit together in order to add up to a comprehensive resource governance system.
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