Value of IT

Provocative article: Staircase of Strategic Value
"strategic value" is an overused term at risk of losing all meaning -- what's truly strategic?

Provocative article: Perception of Value
do clients understand the value of what they get for their money?

Analysis: Chief Digital Officer
what is a CDO, and where does it fit in an organization?

The Necessary Evil (May 2002)
Too busy keeping things running to focus on strategic challenges. (illustrative anecdote)

You Cost Too Much (January 2006)
Internal IT can appear too expensive if you're comparing apples to oranges. (illustrative anecdote)

Book of case studies, with methods of opportunity identification and benefits measurement....

Book on value of IT to top executives....

Speech on the strategic value of IT....

See also Business Relationship Managers

See also Budgeting (what value will be delivered for a given budget)

See also Internal economy