Business Relationship Managers (BRM)

Provocative article: Relationship Managers: relationship managers are an essential element of a healthy IT function; but all too often, they fail to achieve their potential and create a new set of problems (article)

Org Charts Designed to Fail: GROUPS DEDICATED TO CUSTOMERS

Org Charts Designed to Fail: COMBINING CLIENT LIAISONS AND DELIVERY FUNCTIONS

Org Charts Designed to Fail: COMBINING CLIENT LIAISONS AND PLANNING FUNCTIONS

Org Charts Designed to Fail: COMBINING CLIENT LIAISONS AND GOVERNANCE FUNCTIONS

Strategy workshop for business relationship managers....

Executive summary of the science of structure (including this Sales role)....

Job description in book on structure....

Job description in reference library on structure....

Book on methods of opportunity identification and benefits measurement....

Book on value of IT to top executives....

Business Relationship Managers and Engineers Boundary Workshop
a participative two-day workshop which develops a clear mutual understanding of the boundaries between internal sales (BRM) and IT developers (training)

Strategic Opportunity Discovery Method
practical training in the method of diagnosing clients strategic business needs for IT (training)

Business Relationship Managers Skills and Strategies Workshop
a workshop for internal sales (BRM) to develop a plan to build necessary skills and methods (training)

See also Organizational structure

See also IT (Information Technologies)