Symptom: People in the organization are unhappy and demotivated.
Unhappy team members (within the organization) inevitably mean unhappy clients and poor business results. It's not that employees come before clients, or vice versa. Client satisfaction and employee satisfaction are integrally linked.
Aside from an uncaring boss (which is an individual, not an organizational, issue), there are a variety of systemic reasons why people might be unhappy working within an organization.
