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Insurance Company

[This is a breakdown of the lines of business within such organizations; it's not meant to be a recommended organization chart. These lines of business, in combination with the Principles, provide a starting point for the design of an organization chart tailored to your needs.]

Sales and Marketing

Sales

Account

Company Agents by Geographic Territories

Major Accounts

Brokers

Function: Sales Analysis

Financial Planning Advisors

Risk Management Advisors

Retail

eSales, Telemarketing

Company Agencies by Geography

Marketing

Branding, Strategy

Sales Support, Vertical Marketing

Pricing

Communications, Advertising, Collateral

Public Relations

Investor Relations

Government Relations

Market Research

Engineers

Applications: Product-line Managers (P&L accountability)

Life

Property and Casualty

Health

Disability, Workman's Compensation

Base

Actuary

Service Providers

Asset-based: Operations

Underwriting

Enrollment

Claims

Asset Management

People-based

Product Support

Policy-holder Services (customer service)

Policy-holder Risk Management (client education and consulting)

Agent Education

Business Office

Treasury

Finance

Credit

Collections

Information Technology

Human Resources, Employee Education, Personal Services (including medical)

Legal Counsel

Procurement, Supplier Management

Asset Management

Facilities, Property Management

Administration, Events

Travel, Fleet, Corporate Airline

Coordinators: Enterprise Policy and Planning

Planning (strategic and operational), Research Portfolio

Business Development (acquisitions, divestitures)

Organizational Effectiveness (including acquisition integration, employee communications, quality)

Product Planning (product commonality and integration)

Business Continuity

Risk, Security

Regulatory Compliance

Audit


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