Table of Contents....

FOREWORD 1

PREFACE: Engaging Every Bright Mind 3

THE CHALLENGE

1. Pat's Predicament 10

2. It's a Different World 13

3. The Bar Has Been Raised 15

4. The Paradoxes of Success 23

5. The Answer: Organizational Health 27

LEADERSHIP

6. The Case of the Old-fashioned Foreman 34

7. Leaders versus Managers 39

8. Organizational Engineers 43

ORGANIZATIONAL DESIGN

9. The Systems Within Organizations 50

10. Culture 59

11. Structure 65

12. Internal Economy 73

13. Methods and Tools 83

14. Metrics and Rewards 86

THE PATH FORWARD

15. Getting to Your Roots 94

16. A Program of Systematic Change 103

17. The Cart and the Horse 111

RESULTS

18. The Case of the Systematic Leader 120

19. The Payoff 126

20. Dynamic Organizations Need Dynamic Leaders 129

INDEX 130