Examples of questions and issues that Dean's coaching has addressed....

• Your strategy for entering a new job

• What your legacy is to be, and what you need to do to achieve it

• Your position and strategy in politically sensitive situations

  "No one understands the complexities of organizations better than Dean."

  Gary Rietz CIO, Ubiquity Brands

• Your organizational structure -- overall design, or specific functions like the role of the PMO or account representatives -- and how to implement a change

• The role of various committees, and how to cut the bureaucracy

• Decentralization, dotted lines, and the politics of consolidation

• Resource governance processes, managing expectations, chargebacks, and how to empower clients while protecting your interests

  "I've always found Dean to be very objective and, most importantly, a critical thinker; and he has a tremendous grasp of organizational issues."

  Harold W. Sallee Administrator to the General Superintendent and transformation program manager Assemblies of God

• Your ERP, ITIL, or Lean/Six Sigma implementation strategy (the politics, not the technology)

• How to implement a service catalog and service-level agreements in a constructive, not bureaucratic, manner

• Your internal culture, and how to encourage customer focus and entrepreneurship

• Why relationships with internal clients are strained, and what to do about it

• Responding to pressures for outsourcing

• The wording of an email or policy that is to be highly visible or politically delicate