NDMA: Root-cause Diagnostic

Symptom: Individuals lack the capability to produce quality results and be truly competitive.

The hurdle gets tougher all the time as competitors raise the stakes. People need competitive tools and methods to produce competitive results. Just staying even requires a continual investment in the organization's capabilities to produce it products with quality and efficiency.

Symptom: People aren't acquiring the modern tools and learning the knowledge, skills, and methods they need to stay competitive.

Symptom: It appears that current staff aren't sufficiently capable, and it's tough to hire qualified talent; meanwhile, people feel their jobs are impossible to succeed at.