Symptom: Clients are empowered, but doing a poor job of setting priorities.
Clients' ability to set priorities effectively is critical to the success of the organization. It determine's the organization's strategic alignment.
An organization need not be passive about this, casting their fate to the winds. There is much an organization can do to help clients set priorities. It can help clients understand return on investments (ROI) by facilitating value-added benefits measurements and life-cycle cost estimates. It can facilitate priority setting meeting by assembling a client's competing proposals and presenting them to the client decision maker.
