Symptom: Our (internal) Sales (client liaison) function tries to help, but it doesn't seem to do much good.
There is a science to change management, one developed over decades of research. It can be taught to any level of depth, from aphorisms like "people don't change unless they want to" to detailed step-by-step methods. Whether time commitments provide a day or a profession, change management is a discipline worth studying.
Root cause: Methods and tools, change facilitation copyright 2024 N. Dean Meyer and Associates Inc. All rights reserved.
