Symptom: We try to establish clear contracts, but the deliverables are not clear.
If products and deliverables are unclear, you cannot firm up a contract. Knowing your deliverables is the equivalent of knowing your product line. Clear lines of business are the result of a healthy organizational structure.
Developing product definitions is part of sorting out what each group "sells" to other groups within the organization as well as to clients.
Root cause:Structure, work flows (product definitions) copyright 2024 N. Dean Meyer and Associates Inc. All rights reserved.
