Symptom: Internal support services are not sufficiently effective.
There are a variety of support services that can leverage the rest of the staff, including: technicians (technically literate generalists that serve as "eyes and hands" in the field), writers, project management support, procurement, warehouses, archival and records management, a library, graphic arts, printing and publishing, finance, human resources, and administration. Each of these functions each represent distinct professions, with finely-tuned procedures manuals and a well-established network of outside contractors that can augment their abilities when needed.
In Principle-based Organizational Structure, these are called "People-based Service Bureaus." If the range of People-based Service Bureaus are not well organized, e.g. left to everyone to do for themselves, then everyone's productivity suffers.
