Symptom: The Standards Coordinator isn't sure how to go about developing a comprehensive framework of standards.
The standards framework must go well beyond a listing of decisions to date. It's just as important to know what we don't know as it is to document past decisions.
To complicate matters further, the process for gaining agreement on a standard is nothing like conventional planning processes. Plans tend to be too broad, vague, and unstructured. It's not a matter of each group developing its own plan, nested within a hierarchy of plans. The standards framework must represent true consensus across a wide variety of groups.
In many cases, the concept of product design standards is new and planning methods don't exist. Resorting to traditional business planning processes doesn't work. New methods are required to develop the framework, and then drive for consensus within each cell.
Root cause: Methods and tools, standards planning copyright 2024 N. Dean Meyer and Associates Inc. All rights reserved.
